COVID-19 RESOURCES

To help brokers working through this challenging time, we've created a Covid-19 resource centre. This resource brings together all the Growth Series content aimed at helping you and your clients through business, finance and mortgage concerns. Check in for weekly updates including new blogs, guides and podcasts.

Podcast #44 - Supporting clients through change (2)

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This is the second episode of our special series 'Supporting clients through change' and follows on from the ‘Adapting to change’ series we did during the Covid-19 lockdown.

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Podcast #43 - Supporting clients through change (1)

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This is the first episode of our special series 'Supporting clients through change' and follows on from the ‘Adapting to change’ series we did during the Covid-19 lockdown.

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Podcast #42 - Adapting to our changing world (7)

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This episode continues the special series about adapting to our changing world during Covid-19.

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Podcast #41 - Adapting to our changing world (6)

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This episode continues the special series about adapting to our changing world during Covid-19.

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Podcast #40 - Adapting to our changing world (5)

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This episode continues the special series about adapting to our changing world during Covid-19.

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What brokers should be doing post-lockdown - Part 2

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In previous blogs, we have asked industry leaders about their predictions for 2020 and what we can learn from lockdown. We now turn to these same experts to see what brokers should be doing post-lockdown.

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What brokers can learn from lockdown - Part 1

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In light of recent changes to lockdown measures, we feel it is important to begin reflecting on the lessons we can take with us from these strange and unprecedented times.

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Podcast #39 - Adapting to our changing world (4)

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This episode continues the special series about adapting to our changing world during Covid-19.

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Podcast #38 - Adapting to our changing world (3)

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This episode continues the special series about adapting to our changing world during Covid-19.

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Podcast #37 - Adapting to our changing world (2)

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This episode continues the special series about adapting to our changing world during Covid-19.

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Podcast #36 - Adapting to our changing world (1)

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COVID-19 - This is the first episode in a special series exploring the ‘new normal’ for intermediaries and looking at how we are adapting to a changing world.

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How Businesses Can Succeed During Uncertain Times

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If 2020 has taught us anything, it’s that uncertainty can strike from the least expected places.

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A practical guide to video conferencing

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If video chat is new to your business, this guide will help you get set up and ready to communicate.

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The Brokers Guide To Effective Client Communications Tools

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At a time when face to face meetings are just not possible, businesses need to think outside the box in order to stand out from the crowd.

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Be prepared - How brokers can still support clients by staying active online

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We’ve pulled together some content you might find interesting on the topic of ‘staying active online’.

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Be prepared - How brokers can thrive by putting clients first

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Here are a few links to content from the Growth Series which we hope may be useful during the next few days and weeks.

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Be prepared - How brokers can make communication work harder

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A big opportunity lies in how brokers communicate with their clients, and fine tuning their communications to ensure clients get a consistent level of service.

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The Brokers Guide to a clients's financial well-being

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A guide to help you identify financially vulnerable customers who need advice and support to make the right choices.

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